How do I close my account?

Below are the steps to close your Cinderblock account and delete all of its data.

  1. Login to your Cinderblock account using the Cinderblock mobile app.
  2. Go to ‘Settings’ (by accessing the menu found in the top left of the Home screen).
  3. Go to ‘My Profile > My information > Account settings’.
  4. Tap on ‘Close my account’.
  5. Tap on ‘Proceed with closing my account’.

After following these steps your account will be immediately closed.

Data retention period: Your data will be deleted from our servers 30 days following your account’s closure. If you wish to restore your account, please contact us within 30 days of closing it.